Summary: Over 8 years experience in producing exceptional customer service and dedication to holding a high rate of customer satisfaction while being company minded. My talents and personal business ethics have proven me to be a successful and valued person. I have a diverse background with experience in Nightlife Event Promotions, Project Management, Mergers & Acquisitions, Director of Art, and Technical Assistance. I have played active rolls in the fields of creating contractual agreements, new and existing clientele negotiations, inventory/quality control, web site and web video development, production, editing, social networking applications, blog creation & management, client side FTP hosting, online media advertising, sound design, music scoring, and digital layout placement.
Crave Studios / Studio 26 • 26 Arcade Pl. • La Grange, IL 60525
Contracted Art Director / Director of Marketing (Nov 2009 – July 2010)
Responsible for conceptual development, overseeing final designs, and quality of finished products. Supervised over all filming, editing, audio production, voice over recording, and touchups for all videos and designs. Responsible for creating marketing strategies, brand awareness, pinpointing target segments, competition comparison, potential market developments, and social networks marketing.
FP Mailing Solutions • 140 N. Mitchell ct STE 200 • Addison, IL 60101-4331
Contract Specialist / Cancellation Prevention (June 2010 – Dec. 2012)
Responsible for writing, amending, enforcing contractual agreements. Executing decisions to prevent current customers from canceling. Handling mergers & acquisitions. Amending current promos, managing designated territories, and handling product purchasing requests.
Customer Service Rep (Feb 2004 – June 2010)
Responsible for all tasks that involve customer’s use of FP equipment and services, transferring funds / deposits, installations / machine withdrawals, cancellation / retentions, Acct Rec, & inventory protocol for USPS contract stations. My productivity follows accordingly to ISO 9001-2000 standards and practices.
Freelance Promoter / Designer • Lombard, IL 60148
Designer / Promoter / Liaison . (April 2000 – Present)
Responsible for Event Promo Advertising, Event Theme Development, Artistic Direction. Promo Design. Ensuring that current clientele and new prospects are handled with the dedication and respect with intention for recurrence. I have worked events for local Chicago based companies – MP Creations, House Arrest, AllySoul, Mana Co, Brilliantly Mad, Kompute Musik, The Loop, Custom Vibes, The Invisibles, and various of local Chicago based artists & Clubs
[esc]ape Sound Designer / Audio Artist
Music Producer / Recording Artist / Performing Artist ( Nov 2003 – Present)
Recording artist, Sound artist. Performing at festivals, benefits, Clubs, and private events. In IL, MI, INDY, WISCO, & CA. The main intent is an outlet to create original “audio art”. Originally scoring, producing remixes for Future Forward Society Feat. Mt. Sims, Crystal Castles, and The Board of Education. Official releases can be found via Beatport, itunes, Amazon.com.
Westwood Collage, Woodridge Illinois
President and Deans List for Academic Achievement maintaining 3.5 – 4.0 G.P.A
FP Mailing Solutions, Addison Illinois
Certificate of Attendance
Essentials of Excellent Customer Service
Great Idea Award
Love-Shine Fest Awareness Benefit for Autism Sept. 17th 2011
LISTEN4LIFE FOUNDATION (2011-Current)
World Wildlife Foundation (2011-Current)
Volunteer – P.A.D.S (1996-1998)